August 30, 2018
Incentives upon reaching levels – how to redeem your points!
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(50)
August 30, 2018
Incentives upon reaching levels – how to redeem your points!
Staff 69 posts
Followers: 61 people
(50)
  1. Upon reaching a level, when do I get my Serial Number?

Ans: Once every quarter, after reaching a new level, you need to reach out to us at elcommunity1@adobe.com for getting your free redemption code as per your achieved levels (3 months free license or annual).

Adobe quarters are defined as below:

  • Q1 – Dec 1-Feb 28 or Feb 29 (if it’s a leap year)
  • Q2 – Mar 1-May 31
  • Q3 – Jun 1- Aug 31
  • Q4 – Sep 1-Nov 30
  1. I do not see any mail from Adobe in my Inbox. 

Ans:  No, Adobe will not mail you here. If you have reached a new level, please reach out to us at elcommunity1@adobe.com with a link to your profile and mentioning whether you work on a MAC/PC. The team will roll out the license(s) for you at the earliest.

  1. I’ve checked my inbox and Spam folders multiple times. I still do not see any mail from you.

Ans: No, you will not receive a mail from us in this regard. Request you to read the above point.

  1. Has there been any recent change in incentives?

Ans: You may follow this page for updates to its policy for  quick referral https://elearning.adobe.com/levels/

51 Comments
Jan 1, 2025
Jan 1, 2025

Thanks for clarifying. You answered most of the questions that I had on my mind.

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May 18, 2023
May 18, 2023

Hello;
Thanks for the clarification.
Greetings, Zied

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Apr 3, 2023
Apr 3, 2023

Says no such address

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